Shipping Policy
Last updated: 19 September 2026
1. Delivery area
UrbanSMARTbox will display or confirm the available delivery area and any applicable delivery charges before order completion.
2. Dispatch and delivery
Orders will be processed after successful payment and acceptance of the order. The applicable dispatch and estimated delivery information should be communicated to the customer at or before checkout.
3. Address accuracy
Please provide a complete and accurate shipping address, including city, state and pincode. Delays caused by an incomplete or incorrect address may require additional coordination with the customer.
4. Delivery issues
If a package is delayed, damaged or appears tampered with, contact support@urbansmartbox.com with the order details.
5. Contact
For shipping questions, contact support@urbansmartbox.com.
Replace the general statements above with your actual courier, delivery time, shipping-charge and serviceability rules before commercial launch.