Frequently Asked Questions

urbanSMARTbox is a personalized wellness product discovery experience built around your goals and current self-reported wellness status.

Your selected goals and questionnaire responses are combined to create a wellness profile and guide product selection.

No. The service is for general wellness and product discovery, not diagnosis or treatment. If you have a medical condition, take medicines, are pregnant or have another health concern, consult a qualified healthcare professional before using supplements.

The three-box structure is designed to make a daily routine simple and easy to follow.

Yes. You can restart the questionnaire before completing your order.

Delivery timing will be shown at checkout and may vary by location and product availability.

Yes. Use the Contact page for questions or support.